The ROI hiding in your accounts payable system will surprise you.

Did you know that up to 5% of invoices contain errors – even when processed through leading financial systems like SAP or Coupa? And more than 80% of companies uncover operational inefficiencies during Accounts Payable (AP) Recovery Audits?

Among senior financial executives at large corporations, AP Recovery Audits are seen as a routine cost-recovery measure. However, an audit’s impact extends far beyond reclaiming lost funds. These AP Recovery Audits provide invaluable insights that drive efficiency, strengthen compliance, and improve vendor relationships, ensuring long-term financial and operational health.

Read on to learn these five surprising benefits of conducting AP Recovery Audits:

1. Stronger Vendor Relationships
   “Relationships with vendors and long-term business partners are increasingly important to corporations, non-profits, and other organizations large and small,” said Dan Berg, Senior Vice President of CPRS, which solves payment-accuracy problems for the world’s largest corporations. “We understand how important your vendor relationships are, at the individual and corporate levels. These trusted connections may have been built over years or even decades.”

   In one audit, a review of $2.5 million in subcontractor invoices led to a $41,488 credit memo for a CPRS client. Such instances, if left unchecked, could cast a shadow of doubt over even the most solid partnerships. Read our Silent Costs White Paper for full details.

2. Improved P2P and S2P Processes
   Inefficiencies in accounts payable processes often appear during an AP Recovery Audit. These might include outdated systems, inadequate oversight, or unclear procedures. “Even the best systems, like Coupa and SAP, don’t catch every error,” Berg said. “Our innovative P2P (Procure-to-Pay) and S2P (Source-to-Pay) audit technologies work with today’s enterprise systems to find both problems and solutions that help you improve processes and recover costs.”“With over 30 years’ experience, CPRS has consistently delivered a remarkable ROI exceeding 300% on our project engagements – results that truly matter,” Berg concluded.

3. Increased Policy Compliance
   AP Recovery Audits can reveal whether internal and external policies are consistently followed. For example, audits can uncover instances of non-compliance with vendor contracts or payment terms. These insights empower organizations to address gaps in compliance, reducing exposure to financial or legal risks.

   “CPRS brings a deep understanding of compliance requirements across industries,” Berg said. “We recover funds from complex sources, such as item agreements, vendor commitments, and rebates, ensuring your policies and processes align for maximum efficiency and accuracy.”

4. Enhanced Financial Insights
   “Recovering funds is just one part of the equation,” Berg commented. “Our AP Recovery Audits also provide valuable data that can inform budgeting and forecasting processes. CPRS combines our innovative Pearl™ software suite with the industry’s most experienced audit team to identify areas where funds are leaking from financial processes. Pearl™ leverages AI, ML, and advanced OCR technology to provide enhanced financial insights, empowering finance teams to create more accurate budgets and eliminate recurring errors.”

   In one audit, CPRS found a staggering 18.5% of APPROVED invoices were incorrect from one vendor. Read the Finding Labor Cost Saving Case Study to learn more.

5. Expanded Culture of Continuous Improvement
   One of the most surprising benefits of an AP Recovery Audit is the cultural shift these audits can inspire.

   “By prioritizing accuracy and accountability, organizations create a ripple effect that extends beyond the AP department,” said Berg. “An AP Recovery Audit underscores the importance of diligence and improvement, encouraging teams across the organization to adopt a similar mindset.”

Why Choose CPRS for Your AP Recovery Audit?

CPRS goes beyond traditional recovery audits, using proprietary, AI-powered technologies and industry-leading audit expertise to provide a customized solution tailored to your organization’s needs. CPRS helps its clients recover millions of dollars that would otherwise miss the bottom line and has helped companies recover billions in lost profits.

We continually push the innovation envelope. Our exceptional tech team collaborates with industry experts and business partners, including a sponsored university partnership working with leading PhD data engineers. CPRS sets the industry standard for identifying billing errors, overpayments, and other cost discrepancies, leveraging these partnerships and AI to constantly enhance our streamlined, tech-enabled process. We keep your accounts payable processes accurate, efficient, and secure.

Our Broader Capabilities

While AP Recovery Audits are a core strength, CPRS offers a wide range of services to help organizations achieve operational excellence, including:

• Contract Compliance Audits: Providing industry-leading post-pay contract audit and compliance services, reducing the burden on your internal team while ensuring accuracy at every step.
• Project Controls Outsourcing: Cutting-edge expertise in managing project budgets, schedules, and compliance.
• Managed Services: Streamlining operations with customized solutions for accounts payable, procurement, and more.

Interested in discovering how CPRS can help your organization? Contact us today to schedule a consultation and discover how our innovative solutions can elevate your operations.

Download our Case Study to learn how CPRS improves processes while recovering costs. Contact us to get tailored audit solutions for your business.

Did Your Recent Audit Reveal MESMA Tax Issues?

If your business has undergone a sales or use tax audit in Washington state, you may have encountered unexpected assessments related to Mixed Element Software Maintenance Agreements (MESMA). These transactions have long been a point of contention due to how the Multiple Points of Use (MPU) sales tax exemption applies.

From 2010 and up until the issuance of a previous Excise Tax Advisory (ETA), the value of the maintenance portion of a software agreement has not been addressed and is fully taxed.

Understanding the MPU Exemption for MESMA

MESMA purchases often include software, maintenance, and support services that are used across multiple states. Now, new draft guidance from the Washington Department of Revenue (WA DOR), seeks to change how MESMA purchases are taxed:

• Previously: If a business failed to claim the MPU exemption properly, Washington taxed the entire MESMA purchase price.
• New Approach: Washington would only impose tax on the portion of MESMA used within the state, reducing the likelihood of overpayment. However, the MESMA must meet three specific criteria to gain MPU exemption.

If implemented, this change means businesses that historically paid full tax on MESMA purchases in Washington may qualify for refunds and need to adjust compliance strategies going forward.

Did Your Business Overpay on MESMA? Key Questions to Ask

If your company faced a sales or use tax audit in Washington over the past 4 years, consider these key questions:

• Did the audit assess the full Washington tax on MESMA purchases?
• Were MPU exemptions properly applied?
• Did the audit findings highlight MESMA transactions that could be reconsidered, if draft language is approved?
• Is your business approaching the statute of limitations for seeking refunds on past purchases?

Many businesses are unaware that they can challenge audit findings and recover overpaid taxes.

How to Address MESMA Tax Issues from Your Audit

If your business was recently audited—or is preparing for one—there are steps you can take to ensure compliance and minimize overpayments:

• Review Past MESMA Transactions: Conduct an internal audit of past software maintenance purchases and tax treatment and identify all MESMA purchases from 2021 onward that were fully taxed in Washington.

• Assess Eligibility for MPU Exemption: Determine whether tax should have been allocated across multiple states.
• File for Refunds Before Deadlines Expire: The statute of limitations for 2021 MESMA purchases is expiring soon, making now the time to act.
• Ensure Future Compliance: Work with tax professionals to optimize MPU treatment for upcoming purchases.

How CPRS Can Help

At CPRS, we specialize in navigating tax complexities like MESMA audits and MPU exemption claims. With over 100 years of combined WA DOR experience, we help businesses:

• Analyze past audit findings to identify overpayments.
• Secure refunds and post-audit adjustments.
• Ensure MPU exemption compliance for future purchases.

Download Our White Paper
We’ve compiled a detailed white paper on MESMA audits, MPU exemptions, and steps you can do NOW to assess your company’s exposure and potential benefits under the proposed MPU rules. Download your copy now to make sure your business isn’t leaving money on the table.

Talk with an Expert
If your business recently faced an audit—or you suspect past MESMA purchases may have been misclassified—let’s discuss your options.

Final Thoughts

With Washington’s evolving tax policies, businesses need to stay proactive in understanding and applying MPU exemptions correctly. Whether your audit flagged MESMA issues, or you want to safeguard future purchases, now is the time to take action.

By reviewing past transactions, seeking refunds where applicable, and optimizing tax compliance moving forward, companies can reduce their tax burden and avoid unnecessary financial setbacks.

If you have questions or want a second opinion on your audit findings, contact CPRS today. We’re here to help.

The U.S. construction industry is experiencing an unprecedented boom, with construction spending up 6.5 percent in the first 11 months of 2024, according to the Census Bureau’s Monthly Construction Spending report. But there are “silent costs” hidden in construction expenses that can be 1-to-5% of project invoices, say the auditing experts at CPRS.

Will the NFL’s Titans Make a $100MM Fumble?

For example, the $2.1 billion home of the Tennessee Titans football team started construction in January 2024. Already, the project is $135 million over budget. The New Nissan Stadium could potentially have $100 million in “silent costs” hidden in project invoices.

Read on to learn how our Billing Validation Process, industry-best Audit Team experience, and proprietary Pearl™ Software Suite can find and fix “silent costs” and, more importantly, create system improvements to avoid them in the future. Download the “Silent Costs” white paper for even more details on corralling CapEx and MRO expenses.

3 Reasons for Silent Costs 

Silent costs remain silent for many reasons, including:

1. Belief that ‘There are no errors in CapEx or MRO expenses.’ CPRS has found that silent costs exist with almost all expenses related to indirect labor, materials, and equipment. While systems and processes have improved, silent costs remain from 1-to-5% or more, according to audits conducted by CPRS.
2. Hubris. Arrogance and pridefulness remain in the business world. No one wants to expose that their work or their team’s work may have holes.
3. Lack of reward and recognition – Finding silent costs is not incentivized by most businesses, since it is a back-office activity. It’s an added cost to a business, and so often ignored. Growing the business gets the limelight. Finding silent costs is an investment project, yet it can have a 3x, 4x, even 5x ROI.

Benefits of Billing Validation

CPRS’ Contract Billing Validation Services follow a rigorous process to compare vendor invoices or project cost summaries to the contractual terms governing the payment of invoices. CPRS provides a comprehensive suite of services, including Active Invoice Review, Cost Summary Review, and Recovery Audits.

“Many clients are using our new Active Invoice Review process to find invoice errors before paying that invoice,” said Dan Berg, Senior Vice President of CPRS. “With CPRS Active Invoice Review, we can validate for accuracy before your internal approvers see the final invoice, saving you time and money by eliminating the costs of rework and outright errors.”

Contract compliance errors lead to overcharges

Active Invoice Review also can solve problems before they happen. For example, one CPRS client unknowingly paid additional charges on $2.5 million in invoices from a subcontractor. The charges did not adhere to the original terms and conditions of one of their contracts and resulted in a $41,488 credit memo. Such instances, if left unchecked, could cast a shadow of doubt over even the most solid partnerships.

While CPRS is often brought into a project when the budget is blowing up, smart companies are engaging our experienced audit teams earlier. This forward thinking allows companies to stem the flow of billing errors during the beginning phases of a project and focus on corrective action to limit unintended profit loss moving forward.

“Our vision is to be the innovator in cost-recovery solutions,” Berg said. “Cost recovery solutions improve complex sourcing-to-payment processes and the financial health of any organization by recovering and preventing overpaid funds and identifying underpaid incentives, billing errors, fraud, or other factors. Our innovative approaches and best-trained audit teams deliver proprietary, cutting-edge solutions that address the ever-changing nature of B2B contracts and transactions.”

Download the “Silent Costs” white paper for even more details on corralling CapEx and MRO expenses.

Contact us to get tailored audit solutions for your business.

Are costs hiding in your contract labor expenses? Could unidentified labor errors be draining your bottom-line?

Spiraling labor costs are constantly in the news. If you’re seeking solutions to your rising contract labor costs, the answer might be as close as your invoices.

The $67,000 Solution
A CPRS client uncovered significant non-contractual overtime charges totaling $67,382.84, a whopping 18.5% of the invoices submitted and approved. Read on to learn how our Comprehensive Invoice Review process, industry-best Audit Team experience, and trademarked Pearl™ Software Suite turned costly labor mistakes into found revenue and reduced labor costs.

1. The CPRS Comprehensive Invoice Review Process

• When dealing with temporary labor, businesses often face complex contracting and stringent overtime rules. These complexities, while essential for protecting business-vendor relationships, can also lead to potential inaccuracies.
• Using our Comprehensive Invoice Review process, CPRS found hours invoiced that did not meet the criteria for overtime billing. Overtime was billed before the 40-hour work-week was reached.

2. An Audit-Team with Industry-Best Experience

• CPRS audit teams are recognized for their extensive industry experience and expertise.
• An audit guided by experience revealed an overbilling of $67,382.84 during the review period occurred.

3. The Power of Pearl™

•  The CPRS Pearl™ Platform provides a flexible, web-based suite of tools that can be tailored to meet your specific needs.
• Using the Pearl™ claims portal, reporting dashboard and audit tools, the client was able to manage and analyze data effectively and securely, leading to tens of thousands saved.

Download the Find Labor-Cost Savings Case Study for even more details on the $67,000 Solution. Contact us to get tailored audit solutions for your business.