“Silent Costs,” Chaos and Control Explored at ISM-Houston Meeting

Bellevue, WA (October 2025) – Silent Costs spoke loudly at the recent ISM-Houston professional development meeting, titled “Silent Costs: Identifying Hidden Expenses Before They Erode Profitability.”  

Three engaging panelists shared stories of chaos and control, offering insights into the silent costs these international experts have found during their supply chain careers and offering ideas for immediate action by the audience.

ISM Panel

“Silent Costs” are not funny, but a crowd of nearly 90 people enjoyed learning about them at October’s ISM-Houston professional development meeting. Moderator Peter Dill (left) laughs with panelists Neil Platt, Linda McAlpin and Dan Berg during the session, titled “Silent Costs: Identifying Hidden Expenses Before They Erode Profitability.” These three engaging panelists shared stories of chaos and control, offering insights into the silent costs they have found during their supply chain careers and offering ideas for immediate action by the audience.

“Multiple stakeholders, dynamic scopes and varied terms can cause chaos in contracts and accounts payable,” noted Dan Berg, Senior Vice President of CPRS, during his presentation. “We also find organizational challenges, documentation gaps and weak processes cause Silent Costs that erode profitability.”

 

ISM Room

Panelist Linda McAlpin explains “Where Millions Disappear in EPC Projects” at October’s ISM-Houston professional development meeting, titled “Silent Costs: Identifying Hidden Expenses Before They Erode Profitability.”. Nearly 90 people heard moderator Peter Dill and panelists Neil Platt, Linda McAlpin and Dan Berg share stories of chaos and control, offering insights into the silent costs they have found during their supply chain careers and offering ideas for immediate action by the audience.

To identify and eliminate Silent Costs, Berg noted that billing validation should be seen as a strategic function, not just a back-office task. “Companies need to shift from reactive spot-checking to proactive, systematic validation. Solutions must be resourced and empowered to challenge long-held assumptions that AP processes catch every error.”

Learn the top invoicing errors occurring in supply chains in 2025 by visiting our website, www.cprs-inc.com. Then, contact CPRS to help find Silent Costs in your supply chain.

CPRS provides AP Recovery Audits, Contract Compliance Reviews, and Reverse Sales & Use Tax Audits to the world’s largest companies and a majority of the nation’s oil refineries.

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